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Common Google Home Issues

Dorian Stewart September 2, 2022 3 min read
84

If you’re having trouble with your Google Home, here are some common issues that you can check.

1. Make sure your device is connected to the internet. You can do this by checking the Google Home app or going to google.com/home/setup.

2. Check if there’s a firmware update available for your device. Open the Google Home app > tap the device you want to update > check for updates.

3. If your device is still having trouble, try factory resetting it. You can do this by going to google.com/home/setup > Devices > Menu > More settings > Restore defaults.

Google home not working

If your Google Home isn’t working, the first thing you should do is check the power supply. Make sure that the power adapter is plugged into an outlet and that the LED on theGoogle Home is lit up.

If the power supply seems to be fine, try resetting your device. You can do this by unplugging itGoogle Home isn’t responding

If your Google Home isn’t responding to you, there are a few things you can try.

1. Check your internet connection. To do this, open the Google Home app and tap the device you’re having trouble with > check the top right corner for any connectivity issues.

2. If there’s a firmware update available for your device, open the Google Home app > tap the device you want to update > check for updates.

3. Try factory resetting your device. You can do this by going to google.com/home/setup > Devices > Menu > More settings > Restore defaults.

4. If you’re still having trouble, contact Google support.

Volume is too low or too loud

If the volume on your Google Home is too low or too loud, you can adjust it using the Google Home app.

1. Open the Google Home app > tap the device you want to adjust the volume for.

2. Use the slider to adjust the volume. You can also say “Hey Google, turn up/down the volume.”

3. If you’re still having trouble, contact Google support.

Google Home isn’t connecting to the internet

If your Google Home isn’t connecting to the internet, here are a few things you can try.

1. Check your router’s settings. Make sure that your router is set up to work with Google Home.

2. If you’re using a Wi-Fi extender, make sure it’s properly connected to your router and positioned close to your Google Home device.

3. Check theGoogle Home app for any connectivity issues. Open the app > tap the device you’re having trouble with > check the top right corner for any connectivity issues.

4. Try factory resetting your device. You can do this by going to google.com/home/setup > Devices > Menu.

Cannot find devices on Google Home app

If you’re having trouble finding your devices on the Google Home app, here are a few things you can try.

1. Check the power supply. Make sure that the power adapter is plugged into an outlet and that the LED on theGoogle Home is lit up.

2. If you’re using a Wi-Fi extender, make sure it’s properly connected to your router and positioned close to your Google Home device.

3. Check theGoogle Home app for any connectivity issues. Open the app > tap the device you’re having trouble with > check the top right corner for any connectivity issues.

4. Try factory resetting your device. You can do this by going to google.com/home/setup > Devices > Menu.

 Cannot cast to Google Home from phone or computer

If you’re having trouble casting to your Google Home from your phone or computer, here are a few things you can try.

1. Check the power supply. Make sure that the power adapter is plugged into an outlet and that the LED on theGoogle Home is lit up.

2. If you’re using a Wi-Fi extender, make sure it’s properly connected to your router and positioned close to your Google Home device.

3. Check theGoogle Home app for any connectivity issues. Open the app > tap the device you’re having trouble with > check the top right corner for any connectivity issues.

4. Try factory resetting your device. You can do this by going to google.com/home/setup > Devices > Menu.

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Next: What is an Alexa home hub and what can it do for you

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